1. When is Speed Wash Laundry Open?
Hours of Operation:
M-F 6:00 am - 10:00 pm
Last Wash 8:30 pm
Sa - Su 6:00 am - 10:00 pm Last Wash 8:30 pm
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2. What does Last
Wash mean?
Last wash means the time that a person
can start their wash. Of course you are allowed to
remain until your clothing is dried and folded.
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3. When I
drop-off my clothes for the Wash & Fold service, do I
need to separate my clothes first?
There is no need to separate your colors
and whites we will do that for you. You should, however,
be sure that your socks are not balled up, and that
there aren't clothes inside of clothes, such as two
shirts that you took off together, or shorts and sweats
that came off together. These oversights will prevent
your clothes from getting their cleanest.
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4. What about
sweaters, delicates?
We will wash any item with special
instructions. If you like your delicates hung or not
heat dried just let the attendant know. Please make sure
that the attendant marks down any special requests just
in case that attendant does not do your laundry and so
we may maintain it for future use.
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5. I don’t
want my clothes folded - can you give them back to me on
hangers?
We will do your order any way you like.
Maybe you have t-shirts that need to be folded and polo
shirts hung. Just let our attendant know. Our goal is to
make sure your laundry is ready to wear or put away the
way you want it to be.
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6. Is dry
cleaning available?
Yes Speed Wash laundry is your one stop solution for
all your laundry and dry cleaning needs.
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7. What if I
have special instructions for the care of my clothes -
i.e. - new clothes, fear of shrinking, etc?
All special instructions need to be
given to the attendant at the time of drop off. If you
have a particularly fragile or delicate item you should
consider hand-washing it at home.
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8. Will my
clothes be mixed in with other people's clothes?
No, never, won’t happen. We wash, dry
and fold each clients clothing separately. So you don’t
have to worry about your garments mingling with the
dirty neighbors garments.
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9. What if I
can't pick them up right away - how long will you hold
them for me?
Winter Break, fall break, Spring Break
we know you like to get away and sometimes are in a
rush. We will hold your completed clothing for 30 days
during that period we will attempt to call you.
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10. What kind
of detergent do you use?
All of our orders are done with a name
brand detergent, fabric softener and dryer sheets. We
also use an oxi-bleach (non-chlorinated so it wont fade
colors) to give your clothing the extra brightening you
deserve.
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11. If I use a
special detergent - can I bring it in to you and have
you wash with that?
Of course, many of our clients are
allergic to the stronger name brand detergents or just
prefer a certain kind. Just bring a cup or two of your
detergent and let our attendant know.
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12. Can I drop off
bedding as well or just clothing?
Sheets, towels and pillowcases are
charged on our regular per pound plan. Comforters are
priced differently. Non-down comforters are charged at
$15.00 up to Queen size, $18 for King; and down
comforters are $25.00 up to Queen size, $30.00 for King.
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13. How much can I
fit in one Machine?
We have five different washer types.
Your standard top-loader should only be used for smaller
and lighter articles. This washer is not good for
bedding, towels or anything heavy. We then have our
front-load washers in several different sizes. They
handle double, triple, five loads and eight loads of
wash all in one machine. This gives you the opportunity
to utilize several different size washers at the same
time to speed up washday.
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14. Can I wash
bedding or rugs in the machines?
Sure our machines are made for large
items. Please let our attendant know if you are washing
a shaggy rug so we can check the drains afterwards. You
should not wash rugs with rubber backing as they may
shred during the wash. The great thing is that you can
ask one of our trained people as to what machine is best
for you to use.
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15. When is an
attendant present?
From the time we open the store until
the time we close the store. We attend our stores all
the time to make sure the laundry is safe, clean and
that they can help you with any of your laundry
questions.
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16. Do your dryers
really dry in 1 load or does it take 2 or 3 cycles to
dry?
To best use a dryer you should never
overload it, as this will decrease the airflow within
the pocket. It is the airflow and tumbling action that
dries your clothes. An overloaded dryer will also result
in more creasing to your clothes. Our dryers are HOT; we
keep them set high for our hot cycle so you may be done
with laundry as quick as possible! When our hot dryers
are combined with the fast extract from our front-load
washers you can expect a very quick dry. How long it
takes to dry will depend on what clothing and how much
are in them. Speed Wash Laundry has two sizes of
dryers one can hold up to 30 lbs of clothing and our
large dryer can hold up to 80 lbs of clothing. An
average load of clothing should be dry in two cycles.
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17. What if a
machine breaks during my usage?
That is why we provide an attendant on
site. Our attendant will be glad to restart a new
machine for you if your machine does not perform up to
your standards.
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18. Do you sell
merchandise in case I forgot my detergent, etc?
We sell both vending and regular size
laundry products such as Tide, Downy, Bounce, Oxi-Clean
and Clorox 2 even bags to take your garments home in and
laundry bags with our Speed Wash Laundry logo. Just
ask our attendant and they will be glad to help you find
the product best suited for your laundry needs.
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